McAfee INTERNET GUARD DOG 3.0 Guide d'installation Page 1

ePolicy Orchestrator™ version 3.0Installation GuideRevision 1.0

Preface10 ePolicy Orchestrator™ software version 3.0Getting Started Guide Detailed instructions for installing the Small Business Edition of the softw

Migrating Existing Databases to SQL Server 2000100 ePolicy Orchestrator™ software version 3.0Stopping the ePolicy Orchestrator server serviceNow that

Installation Guide 101Migrating Existing Databases to SQL Server 2000Backing up ePolicy Orchestrator 3.0 databases (MSDE users)Now that you have insta

Migrating Existing Databases to SQL Server 2000102 ePolicy Orchestrator™ software version 3.0Backing up ePolicy Orchestrator 3.0 databases (SQL Server

Installation Guide 103Migrating Existing Databases to SQL Server 2000Installing SQL Server 2000Now that you have successfully backed up the ePolicy Or

Migrating Existing Databases to SQL Server 2000104 ePolicy Orchestrator™ software version 3.0

Installation Guide 105IndexAadministrator user account, changing default password, 51agent for NetWaresystem requirements, 21agent for WebShield appli

Index106 ePolicy Orchestrator™ software version 3.0KKnowledgeBase search, 11Korean reports, requirements, 18Llanguage support of operating systems, 22

Installation Guide 107IndexTtechnical support, 11training web site, 11troubleshootinglist of messages, 92process, 91UuninstallingePolicy Orchestrator,

Index108 ePolicy Orchestrator™ software version 3.0

Installation Guide 11PrefaceContacting McAfee Security & Network AssociatesTechnical Support Home Page http://www.nai.com/naicommon/services/techn

Preface12 ePolicy Orchestrator™ software version 3.0

Installation Guide 131Requirements and RecommendationsThe minimum system requirements and minimum hardware configuration and database software are pro

Requirements and Recommendations14 ePolicy Orchestrator™ software version 3.0Server and console requirementsThe ePolicy Orchestrator server and consol

Installation Guide 15Requirements and Recommendationsn Processor — 400MHz processor or higher.n Terminal Services — Supported operating systems suppor

Requirements and Recommendations16 ePolicy Orchestrator™ software version 3.0n Operating system — Any of the following Microsoft Windows operating sys

Installation Guide 17Requirements and Recommendationsn Dedicated network connection — If using SQL Server and managing more than 5,000 client computer

Requirements and Recommendations18 ePolicy Orchestrator™ software version 3.0Reporting requirementsTo create custom report templates, you must use Cry

Installation Guide 19Requirements and Recommendationsn Operating system — Any of the following Microsoft Windows operating systems: w Windows 2000 Adv

COPYRIGHT© 2003 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Requirements and Recommendations20 ePolicy Orchestrator™ software version 3.0n Windows 95 — Client computers using Windows 95A, Windows 95B, and Windo

Installation Guide 21Requirements and RecommendationsSuperAgent requirementsYou can enable the ePolicy Orchestrator agent for Windows as a SuperAgent,

Requirements and Recommendations22 ePolicy Orchestrator™ software version 3.0n Operating system — Any of the following Novell operating systems: w Net

Installation Guide 23Requirements and RecommendationsRecommendationsFor optimum performance, we recommend the following minimum hardware configuration

Requirements and Recommendations24 ePolicy Orchestrator™ software version 3.0

Installation Guide 252Pre-Installation ProceduresThe procedures you need to complete before you install the new version of the software depend on whet

Pre-Installation Procedures26 ePolicy Orchestrator™ software version 3.0Pre-installation best practices guidelinesWe recommend that you complete the f

Installation Guide 27Pre-Installation ProceduresInstalling or upgrading the database softwareDepending on which database you are using and whether you

Pre-Installation Procedures28 ePolicy Orchestrator™ software version 3.0Installing SQL Server 2000 for the first timeIf you are installing SQL Server

Installation Guide 29Pre-Installation Procedures3In Open, type the following command:MSIEXEC.EXE /I “E:\SETUP\MSDE\SQLRUN01.MSI” /Q TARGETDIR=”C:\PROG

Installation Guide iiiContentsPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Audience . .

Pre-Installation Procedures30 ePolicy Orchestrator™ software version 3.0Upgrading to MDAC 2.7Before you install the ePolicy Orchestrator software, you

Installation Guide 31Pre-Installation ProceduresInstalling MDACUse this procedure to install Microsoft Data Access Components (MDAC) 2.7. You must do

Pre-Installation Procedures32 ePolicy Orchestrator™ software version 3.0Downloading the softwareUse this procedure to download the software from the M

Installation Guide 33Pre-Installation ProceduresWhich files are checked in during the installationFiles that are checked into the master repository or

Pre-Installation Procedures34 ePolicy Orchestrator™ software version 3.0Which files are removed during the installationAll policy pages, plug-in (.DLL

Installation Guide 35Pre-Installation ProceduresHow McAfee AutoUpdate Architect 1.0 information is convertedIf you are using McAfee AutoUpdate Archite

Pre-Installation Procedures36 ePolicy Orchestrator™ software version 3.0Preparing McAfee AutoUpdate Architect 1.0 repositoriesUse this procedure to ma

Installation Guide 37Pre-Installation ProceduresHow AutoUpdate 7.0 information is convertedIf you are currently using ePolicy Orchestrator 2.5 or 2.5.

Pre-Installation Procedures38 ePolicy Orchestrator™ software version 3.0McAfee AutoUpdate 7.0 — Update and Mirror client tasks.Hidden McAfee AutoUpdat

Installation Guide 393Installing the Software for the First-TimeThe procedures you need to complete to install the new version of the software depend

Contentsiv ePolicy Orchestrator™ software version 3.0Preparing McAfee AutoUpdate Architect 1.0 repositories . . . . . . . . . . . . . . . . . . . .

Installing the Software for the First-Time40 ePolicy Orchestrator™ software version 3.0Before you beginYou need to complete the following procedures b

Installation Guide 41Installing the Software for the First-TimeInstalling the server and consoleUse this procedure to install ePolicy Orchestrator 3.0

Installing the Software for the First-Time42 ePolicy Orchestrator™ software version 3.04In the ePolicy Orchestrator 3.0 Setup wizard, click Next to be

Installation Guide 43Installing the Software for the First-Time8In the Installation Options dialog box, select Install Server and Console. 9 Accept th

Installing the Software for the First-Time44 ePolicy Orchestrator™ software version 3.010In the Server Service Account dialog box, specify the type of

Installation Guide 45Installing the Software for the First-Time11In the Select Database Server dialog box, specify the desired database server, then c

Installing the Software for the First-Time46 ePolicy Orchestrator™ software version 3.0w Use an existing server on the network — Uses the remote datab

Installation Guide 47Installing the Software for the First-Timew Change SA password of existing SQL Server Account — This option applies only when you

Installing the Software for the First-Time48 ePolicy Orchestrator™ software version 3.0w HTTP port for Agent communication — Specifies the port number

Installation Guide 49Installing the Software for the First-TimeThe Executing Setup dialog box appears and provides the status of the installation.Figu

Installation Guide vContentsA Migrating Existing Databases to SQL Server 2000 . . . . . . . . . . . 99Migrating from MSDE to SQL Server 2000 . . .

Installing the Software for the First-Time50 ePolicy Orchestrator™ software version 3.015In the Installation Complete dialog box, click Finish to comp

Installation Guide 51Installing the Software for the First-TimeChanging the default password on the administrator user accountYou are required to chan

Installing the Software for the First-Time52 ePolicy Orchestrator™ software version 3.0Installing remote consolesUse this procedure to install ePolicy

Installation Guide 53Installing the Software for the First-Time5In the Network Associates End User License Agreement dialog box, select the appropriat

Installing the Software for the First-Time54 ePolicy Orchestrator™ software version 3.09In the Ready To Install dialog box, click Install to begin the

Installation Guide 55Installing the Software for the First-TimeThe Executing Setup dialog box appears and provides the status of the installation.Figu

Installing the Software for the First-Time56 ePolicy Orchestrator™ software version 3.010In the Installation Complete dialog box, click Finish to comp

Installation Guide 574Upgrading from Version 2.0, 2.5, or 2.5.1The procedures you need to complete to upgrade from version 2.0, 2.5, or 2.5.1 depend o

Upgrading from Version 2.0, 2.5, or 2.5.158 ePolicy Orchestrator™ software version 3.0Before you beginYou need to complete the following procedures be

Installation Guide 59Upgrading from Version 2.0, 2.5, or 2.5.1Backing up ePolicy Orchestrator databasesBefore you upgrade to version 3.0, we recommend

Contentsvi ePolicy Orchestrator™ software version 3.0

Upgrading from Version 2.0, 2.5, or 2.5.160 ePolicy Orchestrator™ software version 3.0Upgrading the server and consoleUse this procedure to upgrade th

Installation Guide 61Upgrading from Version 2.0, 2.5, or 2.5.11Log on to the desired computer using a user account with local administrator permission

Upgrading from Version 2.0, 2.5, or 2.5.162 ePolicy Orchestrator™ software version 3.09A warning message appears to notify you which products are no l

Installation Guide 63Upgrading from Version 2.0, 2.5, or 2.5.111In the Server Service Account dialog box, specify the type of account to log on to the

Upgrading from Version 2.0, 2.5, or 2.5.164 ePolicy Orchestrator™ software version 3.012In the Database Server Account dialog box, specify the type of

Installation Guide 65Upgrading from Version 2.0, 2.5, or 2.5.1w Domain — Specifies the NetBIOS name of the domain associated with the desired domain a

Upgrading from Version 2.0, 2.5, or 2.5.166 ePolicy Orchestrator™ software version 3.013In the Ready To Install dialog box, click Install to begin the

Installation Guide 67Upgrading from Version 2.0, 2.5, or 2.5.1The Executing Setup dialog box appears and provides the status of the installation.Figur

Upgrading from Version 2.0, 2.5, or 2.5.168 ePolicy Orchestrator™ software version 3.014In the Installation Complete dialog box, click Finish to compl

Installation Guide 69Upgrading from Version 2.0, 2.5, or 2.5.1Upgrading remote consolesUse this procedure to upgrade ePolicy Orchestrator remote conso

Installation Guide 7PrefaceThis Installation Guide introduces McAfee® ePolicy Orchestrator™ software version 3.0, and provides the following informati

Upgrading from Version 2.0, 2.5, or 2.5.170 ePolicy Orchestrator™ software version 3.04In the ePolicy Orchestrator 3.0 Setup wizard, click Next to beg

Installation Guide 71Upgrading from Version 2.0, 2.5, or 2.5.18In the Ready To Install dialog box, click Install to begin the installation. This dialo

Upgrading from Version 2.0, 2.5, or 2.5.172 ePolicy Orchestrator™ software version 3.0The Executing Setup dialog box appears and provides the status o

Installation Guide 73Upgrading from Version 2.0, 2.5, or 2.5.19In the Installation Complete dialog box, click Finish to complete the installation. You

Upgrading from Version 2.0, 2.5, or 2.5.174 ePolicy Orchestrator™ software version 3.0

Installation Guide 755Migrating to a Licensed Version of the SoftwareUse this procedure to migrate an evaluation version of the software to a licensed

Migrating to a Licensed Version of the Software76 ePolicy Orchestrator™ software version 3.0n Beta software — Click Beta Contact to access the beta fe

Installation Guide 776Post-Installation ProceduresThe procedures you need to complete after you install the new version of the software depend on whet

Post-Installation Procedures78 ePolicy Orchestrator™ software version 3.0Post-installation best practices guidelinesWe recommend that you complete the

Installation Guide 79Post-Installation ProceduresWhich files you need to check in manuallyFiles that you must check into the master repository or the

Preface8 ePolicy Orchestrator™ software version 3.0ConventionsThis guide uses the following conventions:Bold All words from the user interface, includ

Post-Installation Procedures80 ePolicy Orchestrator™ software version 3.0Determining which products can be managedUse this procedure to determine whic

Installation Guide 81Post-Installation ProceduresAgent AutoUpgradeThe items below apply only to the agent for Windows. The agent for WebShield applian

Post-Installation Procedures82 ePolicy Orchestrator™ software version 3.0Importing McAfee AutoUpdate Architect 1.0 repositoriesUse this procedure to i

Installation Guide 83Post-Installation Procedures3In the details pane under AutoUpdate Components, click Source Repository. The Source and Fallback Re

Post-Installation Procedures84 ePolicy Orchestrator™ software version 3.0Verifying configuration settings for repositoriesIf you migrated existing inf

Installation Guide 85Post-Installation ProceduresDefining proxy server settingsYou need to provide separate proxy server settings for the master repos

Post-Installation Procedures86 ePolicy Orchestrator™ software version 3.0Removing AutoUpdate 7.0 policies and tasks after agent deploymentIf you migra

Installation Guide 877Getting StartedOnce you have installed the software, use these topics to start using it:n Determining the language version of th

Getting Started88 ePolicy Orchestrator™ software version 3.02Click the Start button, then point to Programs | Network Associates | ePolicy Orchestrato

Installation Guide 89Getting StartedUninstalling the softwareUse this procedure to remove the software. If you used the ePolicy Orchestrator Setup pro

Installation Guide 9PrefaceGetting more informationProduct Guide Product introduction and features, detailed instructions for configuring the softwar

Getting Started90 ePolicy Orchestrator™ software version 3.0

Installation Guide 918TroubleshootingThe most common messages that appear during an installation and their solutions are listed in Table 8-1 on page 9

Troubleshooting92 ePolicy Orchestrator™ software version 3.0Table 8-1. Common installation messages and their solutionsIf this message appears... Then

Installation Guide 93TroubleshootingMicrosoft Windows 2000 SP 1 is not installed. ePolicy Orchestrator recommends Windows 2000 Service Pack 1 or later

Troubleshooting94 ePolicy Orchestrator™ software version 3.0Please enter a value in the “Install to Folder” field provided.The Install to Folder box i

Installation Guide 95TroubleshootingSetup was unable to access the Domain to validate the user information you entered.Make sure the current logged on

Troubleshooting96 ePolicy Orchestrator™ software version 3.0The License file is missing. Please contact support for assistance.Setup is unable to read

Installation Guide 97TroubleshootingThis system is not currently configured with a static IP address, which is recommended for ePolicy Orchestrator Se

Troubleshooting98 ePolicy Orchestrator™ software version 3.0You cannot install MSDE 2000 Service Pack 3 on a Backup Domain Controller.You are trying t

Installation Guide 99AMigrating Existing Databases to SQL Server 2000To migrate existing ePolicy Orchestrator databases from Microsoft Data Engine (MS