McAfee EPOLICY ORCHESTRATOR 4.0.2 - Guide de l'utilisateur Page 61
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Noté. / 5. Basé sur avis des utilisateurs
2 In the Action panel, select an issue type, then click OK. This choice determines the options
available on the New Issue page.
3 Type a name and description for the issue.
4 Accept the default values for state, priority, severity, and resolution, or select different
values.
5 Optionally, type the user name of the user to whom you want the issue assigned. The
assignee must have a user account in the system.
6 Optionally, select a due date and time for the issue.
7 Provide any additional information based on the issue type selected.
8 Click Save.
Creating issues automatically with responses
Use this task to configure responses that create issues automatically.
Before you begin
You must have appropriate permissions to perform this task.
Task
For option definitions, click ? on the page displaying the options.
1 Go to Automation | Responses, then click New Response. The Description page of
the Response Builder appears.
2 Type a name and description for the server task.
3 Select an event group and type.
4 Enable or disable the response. If you disable the response, it does not run until it is
enabled.
5 Click Next. The Filter page appears.
6 Select properties to narrow which events trigger the response. Selected properties appear
in the content pane with operators to specify criteria that narrows the data returned for
that property.
7 Click Next. The Aggregation page appears.
8 Next to Aggregation, select Trigger this response for every event, or Trigger this
response if multiple events occur within a defined amount of time. If you select the
latter, define this amount of time in minutes, hours, or days.
9 If you selected Trigger this response if multiple events occur within, you can choose
to send a response When the number of events is at least a defined number of events.
10 Next to Grouping, select Do not group aggregated events, or Group aggregated
events by a property of the event. If you select the latter, select an event property.
11 Click Next. The Actions page appears.
12 Select Create issue from the drop-down list.
13 Select the type of issue to create. This choice determines the options available on this
page.
14 Type a name and description for the issue. Optionally, select one or more variables to insert
for the name and description.
Managing Issues and Tickets
Working with issues
61McAfee Policy Auditor 5.0 Product Guide
- McAfee Policy Auditor 5.0 1
- Product Guide 1
- Contents 3
- Policy Auditor 9
- Benchmark Editor 9
- Using this guide 10
- Configuring Policy Auditor 12
- Server setting categories 13
- How permission sets work 14
- Built-in permission sets 15
- Policy Auditor Agent Plug-in 16
- Editing server settings 16
- Duplicating a permission set 17
- Editing a permission set 17
- Deleting a permission set 18
- Complying with SCAP 19
- Supported platforms 23
- Managing content 23
- Wake Up Agents 27
- Creating and Managing Audits 30
- Audits and how they work 31
- Audit exports 36
- Exporting audits to XCCDF 37
- Exporting audits to OVAL 37
- Creating a new audit 37
- Selecting benchmarks 38
- Defining frequency 39
- Saving your audit 39
- Editing existing audits 40
- Saving your existing audits 41
- Deleting Audits 42
- Scoring Audits 43
- Changing the scoring model 44
- Creating and Managing Waivers 45
- How waivers work 46
- Waivers catalog 46
- Types of waivers 47
- Waiver status 48
- Filtering waivers 49
- Filtering waivers by status 50
- Requesting waivers 51
- Granting waivers 52
- Expiring waivers 53
- Deleting waivers 53
- Managing Issues and Tickets 54
- Tickets and how they work 55
- How comments are handled 56
- How tickets are reopened 56
- Required fields for mapping 57
- Sample mappings 58
- Working with issues 60
- Assigning issues 62
- Viewing the details of issues 62
- Adding comments to issues 62
- Editing issues 63
- Deleting issues 63
- Purging closed issues 63
- Copying the Remedy files 65
- Mapping issues to tickets 69
- Working with tickets 71
- Synchronizing ticketed issues 72
- Querying the Database 73
- Public and personal queries 74
- Query permissions 74
- Query Builder 75
- Multi-server roll-up querying 76
- Registering ePO servers 77
- Working with queries 78
- Running an existing query 79
- Running a query on a schedule 79
- Duplicating queries 81
- Importing queries 82
- PA: Benchmark Checks 83
- PA: Benchmark Rules 83
- PA: Checks Across Benchmarks 83
- PA: Check Catalog List 83
- PA: Check Catalog Usage List 84
- PA: Systems by Audit 84
- Dashboards and how they work 86
- Working with Dashboards 88
- Making a dashboard public 89
- (continued) 93
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