McAfee UTILITIES 4.0 Guide de l'utilisateur Page 100
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Solaris client issues
After the Solaris client is installed and started, it protects its host. However, you may need to
troubleshoot installation or operation issues.
Client installation issues
If a problem was caused while installing or uninstalling the client, there are several things to
investigate. These can include ensuring that all required files were installed in the correct
directory, uninstalling and then reinstalling the client, and checking process logs.
Client operations issues
The Solaris client has no user interface to troubleshoot operation issues. It does offer a
command-line troubleshooting tool,
hipts,
located in the /opt/McAfee/hip directory. To use this
tool, you must provide a Host Intrusion Prevention client password. Use the default password
that ships with the client (abcde12345), or send a Client UI policy to the client with either an
administrator’s password or a time-based password set with the policy, and use this password.
Verifying Solaris installation files
After an installation, check that all the files were installed in the appropriate directory on the
client. The /opt/McAfee/hip directory should contain these essential files and directories:
DescriptionFile/Directory Name
Solaris clientHipClient; HipClient-bin
Policy rulesHipClientPolicy.xml
Troubleshooting toolhipts; hipts-bin
Host Intrusion Prevention and ePO agent shared object modules*.so
Contains debug and error log fileslog directory
Installation history is written to /opt/McAfee/etc/hip-install.log. Refer to this file for any questions
about the installation or removal process of the Host Intrusion Prevention client.
Verifying the Solaris client is running
The client might be installed correctly, but you might encounter problems with its operation. If
the client does not appear in the ePO console, for example, check that it is running, using either
of these commands:
• /etc/rc2.d/S99hip status
• ps –ef | grep Hip.
Troubleshooting the Solaris client
The Solaris client has no user interface to troubleshoot operation issues. It does offer a
command-line troubleshooting tool,
hipts,
located in the /opt/McAfee/hip directory. To use this
tool, you must provide a Host Intrusion Prevention client password. Use the default password
Working with Host Intrusion Prevention Clients
Overview of the Solaris client
McAfee Host Intrusion Prevention 7.0 Product Guide for use with ePolicy Orchestrator 4.0100
- Product Guide 1
- Basic protection 8
- Advanced protection 8
- IPS policies 8
- Firewall policies 8
- Policy management 9
- Policy tracking and tuning 10
- Preset protection 11
- Adaptive and learn mode 11
- Dashboards and queries 12
- Managing Your Protection 13
- Management of policies 16
- Where to find policies 17
- Configuring polices 18
- Automatic tuning with clients 19
- Management of systems 20
- Host IPS server tasks 21
- Host IPS protection updates 22
- Checking in update packages 23
- Updating clients with content 23
- Configuring IPS Policies 24
- Behavioral rules 25
- Reactions 26
- Exception rules 26
- Working with IPS signatures 30
- Creating signatures 33
- Creating exception rules 39
- Working with IPS events 40
- Managing IPS events 41
- Managing IPS client rules 43
- Configuring Firewall Policies 45
- Stateful packet filtering 46
- Stateful packet inspection 46
- State table 47
- State table functionality 47
- How firewall rules work 47
- How stateful filtering works 48
- Stateful protocol tracking 49
- Overview of Firewall policies 51
- Firewall client rules 55
- Quarantine policies and rules 55
- 4 Click Save to save changes 60
- Creating firewall rule groups 61
- Configuring General Policies 76
- Unlocking the Windows client 78
- Working with Host Intrusion 81
- Prevention Clients 81
- Creating 85
- System tray icon 86
- Setting client UI options 87
- Client error reporting 88
- Windows client alerts 90
- Responding to Firewall alerts 91
- About the IPS Policy tab 93
- About the Firewall Policy tab 94
- About the Blocked Hosts tab 96
- About the Activity Log tab 98
- Solaris client issues 100
- Client installation issues 100
- Client operations issues 100
- Stopping the Solaris client 101
- Overview of the Linux client 102
- Notes about the Linux client 103
- Linux client issues 103
- Stopping the Linux client 105
- Restarting the Linux client 105
- (continued) 107
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